Here at Level Up Leadership, we use a very simple formula for achieving desired results:
Right Action = Desired Results
One equals the other. To get your desired results, all you need to do is take the right actions. It may sound like we’re oversimplifying, but that’s really all there is to it. If you want to achieve something, you need to take the necessary steps to get there. Will the right actions always get you your desired results? No. Things go wrong, the world gets in the way. But, and this is a very big but, we guarantee that the right actions are the only thing that will give you your desired results.
Just what are the Right Actions?
So how do you figure out what the right actions are? This process all comes down to goal setting. Setting professional goals is an essential part of moving your career and your company forward. Goal setting isn’t about saying “We want to achieve X!” It’s about saying, “We want to achieve X by timeframe Y, and ABC are the steps we’re going to take to do it.”
The key to achieving professional goals (or in other words, achieving your desired results) is setting goals that are realistic, possible to accomplish within a specific time frame, and actionable. Improving customer service isn’t a goal. Improving your customer service rating 5% by the end of the fiscal quarter is.
When it comes to determining the right actions, your desired results (or end goals) will determine what your actions should be. Oftentimes, companies get caught up on the steps and lose sight of the end goal. This can lead to frustration and stagnation. When your actions aren’t having the impact you hoped for, take a step back and reassess what it is you’re trying to accomplish and what might be getting in the way.
This process of reassessment isn’t an excuse for finger-pointing. It is, however, an opportunity for honesty. Avoiding confrontation won’t help get your company on the right track. If something or someone isn’t working the way it/they are supposed to, then it’s time to have an honest conversation about what’s going wrong and how to fix it.
The hardest part of achieving desired results is figuring out what the right actions are. Put the necessary time and energy into figuring this part of the equation out, and if you’re not getting the results you want, reassess. This is the only way to move your career and your business to the next level.