Posts Tagged : business culture change

chaning workplace culture
How Do You Know It’s Time for a Culture Change?

One of the easiest ways to tell if your organization is suffering from poor workplace culture is to take a look at your customer satisfaction. As Tim Kuppler points out, companies with the best customer service often have exceptional workplace culture, because they understand how to treat both customers and employees with dignity and respect.…

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What Can Be Measured Can Be Managed

Mark Graham Brown of Business Finance Magazine recently shared the story of Sears’ struggle with culture change back in 1996. The company was struggling with poor work culture, so they manufactured some new values and put together a Cultural Renewal Training session. Then, they decided to measure cultural change based on the percentage of employees…

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