Posts Tagged : changing workplace culture

Making a Shift from Distrust to Trust

Trust in the workplace sometimes feels like it takes years to gain and seconds to lose. Changing workplace culture to facilitate trust is never an easy process, but it can be done, and it is certainly worth investing time and energy into. As we’ve outlined in previous posts, distrust is toxic in the workplace. It…

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Conversational Intelligence
Delightful Conversations = Delightful Outcomes in the Workplace

When we interact with new people, we have biological responses within .07 seconds. We are naturally predisposed to be more trusting of some people than others. But as we interact more with the same people, those predispositions get washed away and we begin to have even stronger biological responses to the people that we like…

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trust in the workplace
I Know If I Trust You in Milliseconds

You should never judge a book by its cover. But we all do. And we do it in milliseconds. A recent study out of NYU showed test subjects pictures of faces for just 33 milliseconds. In that miniscule amount of time, different parts of the subject’s amygdala lit up, indicating that they either trusted the…

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chaning workplace culture
How Do You Know It’s Time for a Culture Change?

One of the easiest ways to tell if your organization is suffering from poor workplace culture is to take a look at your customer satisfaction. As Tim Kuppler points out, companies with the best customer service often have exceptional workplace culture, because they understand how to treat both customers and employees with dignity and respect.…

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Part Three: 3 Steps to Stop Initiative Killers and Create Better Culture

In the first two parts of this series, we discussed how awareness and understanding are the first two steps toward eliminating behaviors that kill initiative in the workplace. The final step is action. While awareness and understanding are essential to identifying issues with a person’s management style and getting a sense of why those problems…

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Part Two: 3 Steps to Stop Initiative Killers and Create Better Culture

In the first part of this series, we discussed how leadership assessments can help managers and executives become aware of behaviors that might kill initiative in the workplace. Once leaders are aware of problems with their leadership style, the next step is to understand why their team responds negatively to their behavior. Every Team is…

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Part One: 3 Steps to Stop Initiative Killers and Create Better Culture

Last month, we focused on four leadership behaviors that can kill initiative in the workplace. Those behaviors are micro-management, a short-term focus, excessive bureaucracy, and a dictatorial style. These four problems are prevalent in a number of workplaces, but leaders often seem unaware of or unable to change their behavior. This month, we’d like to…

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Happy Employees = Better Bottom Line

Every year, US companies are thrilled to make it on Fortune Magazine’s list of the 100 Best Companies to Work For. They take out ads, they write press releases, and you can be sure they list that accolade in every one of their job postings. However, these companies aren’t just pleased that they made a…

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Employee Happiness and It’s Impact on Your Bottom Line

Gallup has found that lost productivity in US companies as a result of employee disengagement costs businesses more than $300 billion every year. In other words, having unhappy employees isn’t just an issue affecting your company culture; it’s an issue affecting your bottom line. Employees who are passionate about what they do and satisfied with…

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